Frequently Asked Questions
Explore answers to our guests’ questions, so we can guide your journey with ease and clarity.
What types of accommodations do you offer?
Sahra Serenity works with Wadi Rum Desert Adventures. We offer traditional Bedouin tents, luxury ensuite tents and elegant bubble tents, or wild camping (sleeping in a cave).
How can I cancel my reservation?
If you need to cancel, please reach out to us through WhatsApp or by submitting the contact form.
What is included?
Our packages include pick up and drop off in Wadi Rum, accommodation, all meals, and tours guided by experienced local Bedouins.
How can I get to Wadi Rum?
You can arrive by taxi, bus, or car. For more information, please visit: https://www.wadirumdesertadventures.com/how-to-get-to-wadi-rum/
How do I book my tour?
You can use the BOOK NOW section, writing an email to wrdesertadventures@gmail.com or through WhatsApp
Am I going to visit the same places during the full-day jeep tour and full-day hiking tour?
Absolutely not! There are multiple amazing spots in the Wadi Rum desert. Thus, you will visit different places during one full day tour and the other one.
Payment Methods and Policies?
You can choose your favourite policy between the Free cancellation or the Non-Refundable policy with a discount. The payment will be by card/cash.
Can I reach the camp with my own car?
We chose to don’t allow guests to reach the camp with their car. Firstly, because we are the most remote camp in Wadi Rum, far away from Wadi Rum village. Secondly, because in the desert there is no phone signal or internet, and we do not want to accept the risk that some guests might get lost. Thirdly, because our location is extremely beautiful. The camp is located in an amazing spot, and we do not want our paradise to become a parking lot where people arrive at any time with car lights or noise. Peace and tranquillity are our priority.
Wadi Rum with kids? Is the camp kid-friendly?
Our Wadi Rum Desert base camp is extremly kids friendly! Contrary to other camps, we have the luck of always being sun-kissed, because we are located on Um Sabath Dune. Honestly, it is also very funny to roll down the dune – an activity for both adults and kids. Moreover, around our camp, there is a little mountain that kids can explore with their parents. The hike is easy, the view is very nice and behind the mountain there are a lot of spots to discover, like the old caves where beduin use to store food.
Can I personalize my stay in Wadi Rum?
Yes, you can! We propose the most liked packages on our website. But you can send us a message at any moment, so we can also organize a personalized package.
What if I am a vegetarian/gluten intolerant?
No problem! At the camp, we will serve eggs, vegetables, local dishes (made of beans and vegetables), rice, cheese, and bread served separately. If you are a “Bread Lover”, bring some gluten-free bread with you if you wish, because in wadi rum village, the shops do not sell gluten-free products.
Is Wadi Rum cold in winter? How is the weather in January and February in Wadi Rum?
In January and February is quite cold (5° at night). You will always need a quite heavy jacket, especially if you wish to stargaze at night. But inside the tents, you will find a lot of cover, and the temperature is warm. In winter, once in a while it rains (local Beduins are very happy when this happens). Also, after the rain, the desert is beautiful.